Hello Royal Resorts.
I am writing this email to tell you that we had an absolute wonderful time in Bali.
I have to give you a little background why it was so important to go Bali. Since June 2008 my husband has become very ill (no need to go into details, but things are not particularly bright).
He was born in Indonesia (Batavia - now Jakarta) and has retained a deep love for Indonesia and its people. Many times we have travelled through Java, Sumatra, Lombok, Komodo and Flores, but Bali was always a destination of utter pleasure.
Our son (and family) had never been to Indonesia and he desperately wanted to see Indonesia together with his father. Given the state of my husband's health, Bali was the only option. So I set to work, clearing the visit with his doctors.
Early April I contacted Royal Resorts and was put into the capable hands of Bayu Konstantius. Despite the short notice he managed to obtain an imperial unit at the Royal Bali Beach Club in Jimbaran plus a one-bedroom villa at Karma Jimbaran (bonus week).
He then rang us a few times to ensure that everything was OK. We all had a roof over our head (and what a roof!). My son and family were over the moon with the Karma unit. The private pool was such a boon for their three lively kids (12 year old twin boys and a 14 year girl). Our unit at the RCB was beautiful and comfortable.
Some of the staff recognised us from previous visits and that is always such a nice welcome. The friendliness of all the staff is one of the reasons why we have such a fondness for the RBC at Jimbaran and Buitan. While we were in Jimbaran, I mentioned that my son and family were returning to Australia a few days after us and that they had not made a hotel booking as yet.
They were unsure what part of the island to explore. The suggestion of Candidasa was made and in no time, sales management (Alfie, Gary and Diego) had arranged a few nights at the RCB Buitan at half my points. By the way, they loved the resort and area and had a fishing adventure with some newly made friends.
I think they have been sold on Bali. While in Bali we upgraded our membership to Royal Gold and continue to look forward to many happy times. Alfie took us to the new Karma Kandara, an amazing place. My granddaughter Alex thought it a perfect place, particularly the pool.
Here is a photo of her in front of the pool. P.S. Since we became a member we have utilised the timeshare in Goa, Paris, Spain, Kenya, Thailand, Silver Sands WAa, Terranora NSW, Cedar Lake NSW, Pacific Palms NSW and many times in Bali (Jimbaran, Buitan and Medewi).
So the motto is "use it while you got it".
Kind regards