Terms & Conditions

• Promotion closes at 23:59 on 31.08.19.
• This promotion is open to residents of the UK, aged 18 or over, excluding employees of Karma Group (the promoter), Balmain Paris Hair Couture and their immediate families, agents or anyone else professionally associated with this promotion.
• To enter, visit www.karmagroup.com/balmain, and complete the entry form on the Vietnam promotion entry page. When entering online you will receive confirmation of entry on screen and an email to the email address stated in the entry form.
• One entry person.
• There is one main holiday prize to be won and there will be 1 prize winner.
• The prize for 2 people consists of:
  • 7 x nights’ accommodation at Karma Cây Tre in Vietnam for 2 people sharing a double or twin room (or equivalent), on a room only basis.
• Each entrant will also receive an exclusive £250 Karma Group voucher to use against booking accommodation at selected Karma properties in Bali, Vietnam, India and Thailand.
  • Please see digital voucher and voucher specific terms and conditions below.
• By entering the promotion and claiming your voucher, you agree to being contacted by Karma Group by telephone and email about this and other Karma Group offers. Please see the Karma Group Privacy Policy & Terms & Conditions for more information on how your data will be used. You can unsubscribe at any time.
• The prize package excludes spending money, flights, transfers to and from the airport in both the UK and Vietnam and any additional meals, drinks, gratuities and incidental expenses incurred whilst on holiday other than those stated as included. Suggestion: The prize does not include, travel expenses, travel insurance, travel visas or any other items or expense not specifically stated within the prize description. All such costs/expenses will be the responsibility of the winner and their travel companion(s).
• Prize accommodation dates are subject to availability. Blackout periods apply.
• The Promoter reserves the right to propose alternative dates or to relocate guests in another resort in case of overbooking.
• The prize must be booked by 31.10.19, and completed by 31.10.20.
• The winners and their guest must check in/out of the hotel stated in their reservation confirmation at the same time.
• The prize winner will be selected at random from all valid entries by an independent adjudicator. The prize winner will be drawn and notified by 10.09.19 by telephone and/or email details provided upon entry.
• The Promoter’s decision is final and no correspondence will be entered into.
• The Promotor will attempt to contact the draw winner at least 3 times, and the winner will have 7 days from initial contact to respond and claim. In the case that they do not respond in time or are unable to take up the prize, the Promotor reserves the right to withdraw the prize entitlement and allocate it to a Reserve Winner drawn at the same time as the original prize draw winner. Age verification and identification may be required.
• Following a winning claim being verified and accepted, the Promoter will liaise directly with the winner to organise their prize. Once booked and no later than 14 days prior to travel, winners will receive accommodation confirmation and/or tickets in a format dictated by the accommodation provider. Documents will be sent via a ‘signed for’ postal service if sent in the post. The winner will be required to confirm receipt of the documents as soon as they are received.
• The prize package is exclusively for the prize winner only. No cash alternative, and the prize is non-transferable: the prize cannot be re-sold, transferred or advertised in whole or in part, whether or not for profit, commercial gain, in the course of business or for any other purpose.
• In the event that the prize winner does not take any element of the prize for any reason, then that element of the prize will be forfeited by the winner and neither cash nor any other form of compensation will be supplied in lieu of that element of the prize, unless otherwise agreed. If due to unforeseen circumstances the prize in not available, the Promoter reserves the right to substitute another prize, as its sole discretion, of equal or higher value.
• The prize winner and their companion are responsible for arranging their own valid passports (expiry date no less than six months following the proposed dates of travel or such other duration may be required by any relevant regulation), travel insurance and any necessary visa or health requirements (e.g. vaccines).
• It is the responsibility of the prize winner and any guest to check any travel advisories issued by a Government, to determine whether they wish to accept the risk of travelling to the destination. The Promoter will not be responsible for any loss or damage suffered by the winner or their guests arising out of their failure to follow any travel advisories issued by Government.
• Obtaining time off work and/or study or related activities to take up the prize will be the sole and absolute responsibility of the prize winner and travel companion(s).
• Promotion and entry instructions on promotional materials including online, print, and promotional website form part of these terms and conditions. By entering the promotion, entrants confirm that they have read and agree to be bound by these terms and conditions and by the decisions of the Promoter, which are final in all matters relating to the promotion. No correspondence will be entered into.
• Information relating to the prize draw may be used for marketing or promotional purposes, including use of the winner’s name. Winners agree to participate in any reasonable publicity arranged by the Promoter, provider or its agencies.
• Any personal data relating to the winner or any other entrants will be used solely in accordance with the Personal Data Protection Act 2012 (and any other applicable data protection laws). Except as required by law, or in accordance with the terms and the Privacy Policy, your personal information will not be passed to any third party without your permission. Click here to view the Karma Group privacy policy. You can unsubscribe at any time.
• All entries will be conducted by an approved automated service.
• Entering details online is not proof of receipt of entry. Karma Group accepts no responsibility for any entries that are lost or delayed, or which are unable to be sent due to technical errors, or for any other reason beyond its control.
• The winner’s name and county will be made available on request to those enclosing a stamped self-addressed envelope to: Karma Cây Tre / Balmain Promotion, 25a Creek Road, Hampton Court, KT8 9BE, for a period of two months after the closing date.
• To the fullest extent permitted by law and excluding death or personal injury caused as a result of Promoter’s negligence, the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or use or misuse of any prize(s).
• The Promoter reserves the right at its sole discretion to eliminate or disqualify any entries or entrants that it regards as being in breach of these conditions or the spirit of the promotion.
• Bulk entries made from third parties will not be accepted. Incomplete or illegible entries, by or via third parties or syndicates, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that participant’s entries into the draw in a way that is not consistent with the spirit of the promotion, that person’s entries will be disqualified, and any prize award will be void.
• The Promoter may terminate these terms and conditions and the prize draw if you do not comply with any of these terms and conditions, if the Promoter decides in its absolute discretion to withdraw the prize before any winner is notified, or thereafter if any circumstances beyond the Promoter’s reasonable control prevent or restrict the Promoter or any other person or party from providing the prize or any aspect of the prize.
• The prize winner must agree that (unless applicable law requires otherwise) any right that you have under applicable law to amend your prize holiday ends when the booking has been confirmed.
• This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram, Twitter or Facebook.
• These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the law of England, Scotland and Wales in the United Kingdom.

Voucher Specific Terms & Conditions

• Entrants will receive a digital £250 Karma Group voucher following entry of the competition via the promotion entry page, valid against booking accommodation at selected Karma properties in Bali, Vietnam, India and Thailand.
• Voucher will download automatically on screen following successful entry in to the prize draw, and entrants will receive an email from Karma within 10 days of entry, including a link to redownload their personalised voucher if required.
• 1 voucher per person only.
• Voucher Terms & Conditions:
  • Each £250 voucher is valid against bookings of minimum 7 consecutive nights at selected Karma resorts in Bali, Vietnam, India and Thailand. Visit www.karmagroup.com for more information on destinations. One voucher per stay.
  • Booking must be made within 30 days of receipt of voucher. Stay must be complete within 1 year of receipt of voucher. See expiry dates at top right of voucher.
  • Vouchers can only be downloaded and used by people aged 18 or over.
  • Booking subject to availability, and blackout dates apply.
  • Advanced reservation is required by contacting balmain@karmagroup.com, please reference your voucher code when booking.
  • Not to be combined with any other resort offer or promotion.
  • The voucher cannot be exchanged for cash or other equivalent.
  • Voucher is non-transferable and can only be used by the person named on the voucher.
  • Each voucher can only be used once.
  • Copied or damaged vouchers are invalid.
  • Please bring the voucher with you and present upon your arrival.
  • Please see voucher for additional terms and conditions, including use by date.

Promoter – Karma Group, registered address: Jalan By Pass Ngurah Rai No. 61, 1st Floor, Suwung Kauh, Denpasar 80221, Bali, Indonesia. PLEASE DO NOT SEND ENTRIES TO THIS ADDRESS.