Karma Group Icon

Terms and Conditions

  • To guarantee your booking at the time of reservation, we require a 20% deposit of the price for your total stay. The deposit is non-refundable. The balance may be paid upon check-out at the hotel.
  • No show and cancellation within 30 days of arrival date will be charged the total reservation amount.
  • Any promotional rates including Advanced Purchase, Early Bird, Stay Longer, Stay Pay rates are non refundable.
  • For guests reserving Half Board packages, please be aware that you are entitled to breakfast daily, plus a 3 course lunch or dinner. Supplements may apply to certain items. Expenditure with a supplement value will be charged to your guest folio and will be payable upon check out.
  • Karma Club Member Discounts are only applicable to Active Karma Club Card Holders. All discounted bookings made with a Karma Club Promotional Code must be accompanied by a Active Karma Club Card at Check In. If a Active Valid Karma Club Card is not presented then the full BAR rate price will be charged.

Contact Us

Thank you for getting in touch! Our Team will be in contact shortly.

Like us on Facebook

Contact Us

Please Check your phonenumber is valid

Spa Booking Request


Booking Request


Request Form

Thank You for you're enquiry about Terms and Conditions - , Please complete the details below for a Karma Concierge to contact you about your upcoming holiday.


Spa and Retreat Booking Request

Chat now - please click here

Download English Version

Download Germany Version